MANAGED IT SERVICES
Ask us about Managing your IT and take the worry away
So you are free to focus on what's important - Your Business!
Do you have the time or skills to look after your IT investment?
Knowing your IT is being taken care of can reduce a lot of stress on a business.
Let Murray Computers focus on managing your computer network and it's evolving
problems, which enables you to focus on your core business.
With more than 30 years trading history, We Endeavour to make IT easy for our customers.
We have a large hardware support structure within our business and are active service agents for
many brands including Leader, HP, Canon, Brother, Toshiba, Epson, Oki & Kyocera.
Being able to service what we sell is a major advantage especially in regional areas where service can be difficult to obtain for our customers.
What is Managed Services?... What do we do?
- Monitor and advise of potential hardware issues.
- Monitor critical Windows services, alert and if possible 'self heal' to keep systems running.
- Track performance of devices to identify resource issues (like high CPU and RAM usage, hard drives that are full etc.)
- Schedule system software maintenance tasks.
- Prioritize, same business day response.
- Technical planning and vendor liaison service.
- Domain management (create user account, delete etc...)
Benefits of Ongoing Maintenance
The following are just some of the benefits of entering into a fully maintained maintenance contract that
we can customize to your needs and budget requirements
- Unlimited phone, email, remote and on-site support within business hours.
- Remote hardware and software monitoring and maintenance.
- Permanent high priority status.
- Regular scheduled onsite maintenance.
- Provision of loan hardware in the event of any failure.
- Reports on system utilization, virus events, and other business intelligence.
For more information or to book an appointment please contact us Ph: 8532 5577 or